Terms of service
Last Updated: July 21, 2026
GENERAL INFORMATION
Welcome to Craftivo.
Throughout these Terms, the terms "Craftivo," "we," "us," and "our" refer to Craftivo.
Craftivo operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide you, the customer, with a carefully curated shopping experience.
Our store is powered by Shopify, which enables us to provide the Services.
These Terms and Conditions, together with any policies referenced herein (collectively, these "Terms of Service" or "Terms"), describe your rights and responsibilities when accessing or using our Services.
Please read these Terms carefully, as they contain important information regarding your legal rights and include provisions relating to warranties, disclaimers, and limitations of liability.
By visiting, accessing, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK].
If you do not agree to these Terms or our Privacy Policy, you must not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence.
If you are the parent or legal guardian of a minor, you consent to that minor's use of the Services on any devices you own, purchase, or control.
To use our Services—including browsing our online store or purchasing products or services—you may be required to provide certain information, including but not limited to:
- Your name
- Email address
- Billing address
- Shipping address
- Payment information
- Other information necessary to complete your purchase
You represent and warrant that all information you provide is accurate, current, complete, and that you have the legal right to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You may not sell, transfer, assign, sublicense, or otherwise allow another person to use your account.
SECTION 2 – OUR PRODUCTS
We make every reasonable effort to display our products and services as accurately as possible on our online store.
However, actual colors, sizes, textures, and overall appearance may vary depending on your device, monitor settings, browser, or other technical factors.
We do not guarantee that any product or service you purchase will exactly match the images or descriptions displayed on our website or meet your individual expectations.
All product descriptions, specifications, pricing, availability, and other content are subject to change at any time without prior notice and at our sole discretion.
We reserve the right to discontinue any product at any time.
We also reserve the right to limit quantities of any product or service offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase our products.
Craftivo reserves the right, at its sole discretion, to accept, reject, limit, or cancel any order for any reason.
Your order is not considered accepted until we send you an order confirmation indicating that your order has been approved.
Payment must be successfully authorized and processed before an order can be accepted.
Please review your order carefully before submitting it.
Once an order has been accepted, we may not be able to modify or cancel it.
If we reject, modify, or cancel your order, we will attempt to notify you using the email address, billing information, or telephone number provided at checkout.
Returns and exchanges are only available in accordance with our Return & Refund Policy [LINK].
You represent and warrant that all purchases are made for your personal or household use and not for commercial resale, export, or redistribution.
SECTION 4 – PRICING AND BILLING
Prices, discounts, promotions, and product availability are subject to change without prior notice.
The price charged for a product will be the price displayed at the time your order is placed and will be reflected in your order confirmation email.
Unless expressly stated otherwise, displayed prices do not include:
- Sales tax
- VAT
- Customs duties
- Import fees
- Shipping charges
- Handling fees
Prices displayed on our online store may differ from prices offered through other sales channels, retail locations, or third-party marketplaces.
From time to time, we may offer promotional pricing or special offers that are subject to separate terms and conditions.
If there is any conflict between promotional terms and these Terms of Service, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions.
You further agree to promptly update your information, including your email address, billing address, payment information, and expiration dates, so that we may complete your transactions and contact you when necessary.
You represent and warrant that:
- The payment information you provide is accurate and complete;
- You are authorized to use the selected payment method;
- Your payment provider will honor the charges incurred;
- You will pay all applicable charges, including shipping, handling, taxes, customs duties, and any other applicable fees.
SECTION 5 – SHIPPING AND DELIVERY
We strive to process and ship orders as quickly as possible.
However, all delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers;
- Customs clearance procedures;
- Weather conditions;
- Natural disasters;
- Labor disputes;
- Government actions;
- Supply chain disruptions; or
- Any other events beyond our reasonable control.
Once an order has been transferred to the shipping carrier, title to the products and the risk of loss pass to the customer, except where otherwise required by applicable law.
Craftivo shall not be liable for delays, lost shipments, damaged packages, or delivery failures caused by third-party shipping carriers after the package has been accepted by the carrier.
Customers are responsible for providing accurate shipping information at checkout.
Incorrect or incomplete shipping addresses may result in delivery delays, returned shipments, or additional shipping charges.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through our Services—including, but not limited to, trademarks, service marks, logos, trade names, text, graphics, photographs, illustrations, product descriptions, videos, audio, software, website design, layout, and the selection and arrangement of such content—is the exclusive property of Craftivo, its affiliates, licensors, or content providers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
These Terms grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services solely for your personal, non-commercial use.
You may not:
- Copy, reproduce, distribute, republish, modify, transmit, display, perform, create derivative works from, or exploit any part of the Services without our prior written consent.
- Use our trademarks, logos, branding, or product images without authorization.
- Remove any copyright, trademark, or proprietary notices from any materials.
Nothing contained in these Terms shall be interpreted as granting you any ownership interest, license, or other rights in any intellectual property owned by Craftivo, Shopify, or any third party.
Unauthorized use of our intellectual property may violate applicable copyright, trademark, and other laws.
All rights not expressly granted herein are reserved by Craftivo.
The names Craftivo, our logos, product names, service names, designs, slogans, and other brand features are trademarks or registered trademarks of Craftivo or its licensors.
The name Shopify, its logos, trademarks, and related branding remain the property of Shopify Inc.
All other trademarks appearing on the Services are the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
From time to time, we may provide access to third-party tools, applications, or services that we neither monitor nor control.
These tools are provided "as is" and "as available" without warranties, representations, or endorsements of any kind.
We shall have no liability arising from or relating to your use of any third-party tools.
Your use of such tools is entirely at your own risk and discretion.
You are responsible for reviewing and agreeing to the applicable terms and conditions provided by the third-party provider before using any optional tools.
We may also introduce new features, products, services, resources, or tools in the future.
Unless otherwise stated, any new features or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites, applications, services, or embedded content that are owned or operated by third parties.
These links are provided solely for your convenience.
We do not investigate, monitor, or evaluate the content, accuracy, policies, or practices of any third-party websites.
If you choose to leave our website or access any third-party services, you do so entirely at your own risk.
Craftivo is not responsible for:
- The availability of third-party websites;
- The accuracy of their content;
- Their privacy practices;
- Their security;
- Their products or services; or
- Any damages or losses arising from your use of third-party websites.
Before engaging in any transaction with a third party, we encourage you to review their terms, conditions, and privacy policies carefully.
Any complaints, claims, questions, or concerns regarding third-party products or services should be directed to the applicable third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our online store is powered by Shopify, which provides us with the e-commerce platform that enables us to sell our products and services.
However, all purchases made through this website are transactions directly between you and Craftivo.
By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of your purchase, including but not limited to:
- Product quality;
- Product safety;
- Shipping;
- Delivery;
- Returns;
- Refunds;
- Customer support; or
- Any disputes arising from your transaction with Craftivo.
To the fullest extent permitted by applicable law, you hereby release Shopify, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, or losses arising out of or relating to your purchase or use of products or services offered by Craftivo.
SECTION 10 – PRIVACY POLICY
Your submission of personal information through the Services is governed by our Privacy Policy [LINK].
By using our Services, you acknowledge that you have read and understood our Privacy Policy.
Because our website is hosted on Shopify, Shopify also collects and processes certain personal information to operate, maintain, and improve the Services.
Information you submit through our Services may be transferred to and processed by Shopify and certain third-party service providers located in countries other than your country of residence.
For more information about how your personal information is collected, used, shared, and protected, please review our Privacy Policy [LINK].
For information regarding Shopify's own privacy practices, please visit Shopify's Privacy Policy at:
SECTION 11 – USER COMMENTS, REVIEWS & FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, proposals, reviews, testimonials, comments, feedback, or any other content (collectively, "Comments"), you grant Craftivo a perpetual, worldwide, irrevocable, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, distribute, display, translate, create derivative works from, and otherwise exploit such Comments in any media now known or later developed, for any lawful purpose, including commercial purposes.
This license allows us to operate, improve, market, and promote our Services and products.
You represent and warrant that:
- You own or otherwise control all rights to the Comments you submit;
- Your Comments do not infringe any third-party rights;
- Any compensation or incentives received in connection with your Comments have been properly disclosed where required by law; and
- Your Comments comply with these Terms of Service.
We are under no obligation to:
- Keep any Comments confidential;
- Compensate you for any Comments; or
- Respond to any Comments.
We reserve the right, but have no obligation, to monitor, edit, remove, refuse to publish, or delete any Comments that we determine, in our sole discretion, to be unlawful, offensive, defamatory, fraudulent, misleading, obscene, abusive, threatening, or otherwise objectionable, or that violate these Terms or any applicable law.
You further agree that your Comments will not contain:
- False or misleading information;
- Defamatory or unlawful content;
- Harassing or abusive language;
- Malware, viruses, or malicious code;
- Spam or promotional content unrelated to our Services; or
- Any material that infringes another person's intellectual property, privacy, publicity, or other legal rights.
You are solely responsible for any Comments you submit and for their accuracy.
Craftivo assumes no responsibility or liability for Comments submitted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, information available through our Services may contain typographical errors, inaccuracies, or omissions relating to:
- Product descriptions;
- Pricing;
- Promotions;
- Discounts;
- Shipping charges;
- Transit times;
- Product availability; or
- Other information.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
We may also update information, modify product listings, or cancel orders if any information on the Services is inaccurate, even after an order has been submitted.
We undertake no obligation to update, amend, or clarify information except as required by applicable law.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes and in accordance with these Terms.
You agree not to use the Services to:
- Violate any applicable law or regulation;
- Infringe the intellectual property rights of Craftivo or any third party;
- Harass, abuse, threaten, intimidate, discriminate against, or defame any person;
- Upload or distribute false or misleading information;
- Transmit spam, unsolicited marketing communications, chain letters, or similar materials;
- Impersonate another individual or entity;
- Introduce viruses, malware, ransomware, Trojan horses, or other malicious code;
- Attempt unauthorized access to our systems;
- Interfere with the operation or security of the Services;
- Collect or harvest personal information belonging to other users;
- Copy, scrape, crawl, or extract data from the Services without our written authorization;
- Use bots, spiders, automated scripts, artificial intelligence systems, or similar technologies to access or interact with the Services in an unauthorized manner;
- Circumvent any security measures or technological protections implemented by Craftivo; or
- Engage in any activity that could damage, disable, overload, or impair our Services.
We reserve the right to suspend, restrict, or permanently terminate access to the Services without prior notice if we believe you have violated these Terms.
SECTION 14 – AGENTS (AI & AUTOMATED SYSTEMS)
This section applies to any software, bot, artificial intelligence system, automated tool, or autonomous agent (collectively, "Agent") that accesses, interacts with, or uses the Services.
An Agent includes any software capable of performing actions automatically or semi-automatically on behalf of a person or organization.
Agents may access the Services only if they fully comply with these Terms.
We reserve the right to limit, block, suspend, or otherwise control any Agent's access to the Services through technical or legal means.
Agents accessing the Services must:
- Clearly identify themselves in all HTTP/HTTPS requests using an appropriate User-Agent string;
- Accurately disclose that interactions originate from an automated system;
- Not imitate human behavior for the purpose of avoiding detection;
- Not bypass CAPTCHA systems or other verification technologies;
- Respond truthfully to any request intended to determine whether the interaction originates from a human or an automated system; and
- Not attempt to circumvent any technical measures designed to regulate or restrict automated access.
Failure to comply with this Section may result in immediate blocking of the Agent and any associated accounts.
SECTION 15 – TERMINATION
We reserve the right, in our sole discretion, to suspend, restrict, or terminate your access to the Services at any time and for any reason, without prior notice.
Termination may occur if, among other reasons, you:
- Violate these Terms of Service;
- Engage in fraudulent or unlawful activity;
- Misuse the Services;
- Interfere with our operations; or
- Create legal or financial risk for Craftivo.
Termination does not relieve you of any obligations or liabilities incurred before the termination date.
The following provisions shall survive termination of these Terms:
- Intellectual Property;
- User Comments;
- Warranty Disclaimer;
- Limitation of Liability;
- Indemnification;
- Severability;
- Entire Agreement;
- Assignment;
- Governing Law;
- Privacy Policy; and
- Any other provisions that by their nature are intended to survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information provided through the Services is intended for general informational purposes only.
While we strive to ensure that the information on our website is accurate and up to date, we make no representations or warranties regarding the accuracy, completeness, reliability, or usefulness of any content made available through the Services.
Any reliance you place on such information is strictly at your own risk.
To the fullest extent permitted by applicable law, the Services and all products offered through the Services are provided on an "AS IS" and "AS AVAILABLE" basis, without any representations, warranties, or guarantees of any kind, whether express, implied, statutory, or otherwise.
This includes, without limitation, any implied warranties of:
- Merchantability;
- Fitness for a particular purpose;
- Title;
- Non-infringement;
- Quiet enjoyment;
- Accuracy;
- Reliability; and
- Availability.
We do not warrant that:
- The Services will operate without interruption;
- The Services will be secure or error-free;
- Defects will be corrected;
- The website or servers are free of viruses or other harmful components; or
- Products or Services will meet your expectations or specific requirements.
Some jurisdictions do not allow the exclusion or limitation of certain warranties. In those jurisdictions, the above exclusions shall apply only to the maximum extent permitted by law.
SECTION 17 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRAFTIVO, ITS AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, SUPPLIERS, AND SHOPIFY (INCLUDING ITS AFFILIATES) SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO:
- Your access to or use of the Services;
- Your inability to access or use the Services;
- Any products purchased through the Services;
- Delays in shipping or delivery;
- Product defects not caused by our negligence;
- Errors or omissions in website content;
- Unauthorized access to your information;
- Loss of profits;
- Loss of revenue;
- Loss of business opportunities;
- Loss of data;
- Loss of goodwill;
- Business interruption; or
- Any other commercial damages or losses.
This limitation applies regardless of the legal theory asserted, including contract, tort (including negligence), strict liability, warranty, or otherwise, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total cumulative liability for any claim arising out of or relating to the Services or any products purchased from us shall not exceed the amount you actually paid for the product giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable law.
SECTION 18 – INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Craftivo, Shopify, and each of our respective affiliates, officers, directors, employees, contractors, licensors, suppliers, service providers, successors, and assigns from and against any and all claims, demands, actions, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:
- Your breach of these Terms of Service;
- Your violation of any applicable law or regulation;
- Your infringement of any third-party rights, including intellectual property rights;
- Your misuse of the Services; or
- Your negligence, fraud, or willful misconduct.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you.
In such event, you agree to cooperate fully with our defense of the claim.
SECTION 19 – SEVERABILITY
If any provision of these Terms of Service is determined by a court of competent jurisdiction to be unlawful, invalid, or unenforceable, that provision shall nevertheless be enforced to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.
The remaining provisions shall continue in full force and effect.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision contained in these Terms shall not constitute a waiver of that right or provision.
Any waiver of any provision of these Terms shall be effective only if made in writing and signed by an authorized representative of Craftivo.
These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies or notices posted on the Services, constitute the entire agreement between you and Craftivo regarding your access to and use of the Services.
These Terms supersede all prior or contemporaneous communications, negotiations, representations, proposals, agreements, or understandings, whether written or oral, relating to the Services.
Any ambiguity in these Terms shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not assign, transfer, delegate, sublicense, or otherwise dispose of any of your rights or obligations under these Terms of Service without our prior written consent.
Any attempted assignment, transfer, or delegation in violation of this provision shall be null and void.
Craftivo may assign, transfer, delegate, or subcontract any of its rights or obligations under these Terms at any time without prior notice or your consent.
These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.
SECTION 22 – GOVERNING LAW
These Terms of Service, your use of the Services, and any separate agreements through which we provide products or services shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles.
To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any purchase made through our website shall be subject to the exclusive jurisdiction of the state and federal courts located in the Commonwealth of Virginia.
By using our Services, you expressly consent to the personal jurisdiction and venue of such courts.
Nothing in this Section limits any mandatory consumer rights or jurisdictional protections that may apply under the laws of your country or state of residence where such protections cannot legally be waived.
SECTION 23 – HEADINGS
The section headings contained in these Terms of Service are provided solely for convenience and reference purposes.
They shall not affect the interpretation, construction, or enforceability of any provision of these Terms.
SECTION 24 – CHANGES TO THESE TERMS OF SERVICE
You may review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to modify, update, replace, or amend any portion of these Terms at any time by posting the revised version on our website.
Where required by applicable law, we will provide notice of material changes through our website, email, or other appropriate means.
Any changes will become effective on the date specified in the updated Terms.
Your continued access to or use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms.
If you do not agree to the updated Terms, you must discontinue using the Services.
SECTION 25 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us at:
DinoSmile
Email: dinosmiile@icloud.com
Business Address:
2200 Valor Way, Apt 3088
Woodbridge, VA 22191
United States
Phone: +1 (571) 345-4064
Entire Agreement
These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies posted on this website, constitute the entire agreement between you and Craftivo regarding your use of the Services and supersede all prior agreements, communications, and understandings relating to the subject matter herein.
Effective Date
Last Updated: July 21, 2026
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Electronic Communications
By using our Services, creating an account, or placing an order, you consent to receive electronic communications from Craftivo, including order confirmations, shipping notifications, customer service communications, legal notices, and other information related to your purchases or use of the Services.
You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.